LOCAL PICKUP POLICY

Local pickup is offered as a convenience to our local customers. Shipping is always available.

PICKUP NOTIFICATION

Customers will receive a notification when their order is ready for pickup. Please allow 2–3 business days for processing of in-stock orders.

Please do not arrive for pickup until you have received your notification.

PICKUP HOURS & TIMEFRAME

  • Monday–Friday: 9:00 AM–5:00 PM
  • Weekends & after-hours: By appointment only
  • Pickup deadline: Within 5 days of receiving your notification

Customers are responsible for collecting their orders within the designated timeframe.

UNCLAIMED ORDERS

  • After 5 days: Pickup must be scheduled by appointment.
  • After 14 days: An invoice for shipping will be issued.
  • 5 days after the shipping invoice: If payment has not been received, the order will be restocked without a refund.

PICKUP RESPONSIBILITY

Customers are responsible for providing the correct pickup name and ensuring their order is collected.

PORCH PICKUP DISCLAIMER

Once an order has been placed at the designated pickup location, After Two Designs is not responsible for lost, stolen, or damaged items.

QUESTIONS?
Please email customerservice@aftertwodesigns.com.